Q: Is your games and gift cards genuine?

A: Yes, we provide 100% genuine products with full buyer protection.


Q: Is your software genuine from Microsoft?

A: Yes, our software is genuine from Microsoft.


Q: Will your product keys expire?

A: No, our product keys are LIFETIME ones and will not expire.


Q: Will I receive a download link and product key if I order a download version?

A: Yes, we will send you the official download link and the product key to your Email box, after your payment is confirmed.


Q: I placed an order, but I have not received the download link and product key. What should I do?

A: Usually, we will deliver the download link and product key to your Email box within 6 hours after getting your order, so please check if you left a correct Email address first. Please check the Spam/Junk folder if you didn’t receive items in time.


Q: Which payment methods are available?

A: Credit/Debit card, PayPal, and Cryptocurrency.


Q: Which Cryptocurrencies can I use to make payment?

A: Bitcoin, Bitcoin Cash, Dai, Ethereum, Litecoin, USD coin.


Q: What should I do, if the game key you sent is not working?

A: If it happens, then you can contact us and after the full verification we will replace your key.


Q: What should I do? If the product key you sent to me can’t activate the software?

A: 1. Please make sure the software on your PC is downloaded from us.

    2. Please make sure you have uninstalled the previous programs from your PC completely. Previous versions or shortcuts can create conflict during activation.

    3. Please click “Back”, and activate the software by phone.

    4. If the steps above you have done, and the product key can’t work still, please cut a screenshot of the error message, and sent it to us by Email, we will check, support you or send you a new key in the rare case that we made a mistake in our delivery email.